ClinX Academy – Terms of Service & Privacy Policy
Last updated: Dec 26, 2025
Introduction
Welcome to ClinX Academy. These Terms of Service (the "Terms") are a legally binding contract between you ("you," "your," or "User") and ClinX Academy LLC, a Maryland limited liability company ("ClinX Academy," "we," "our," or "us"). By accessing or using clinxacademy.com or any related domains, mobile applications, digital products, or online services we operate (collectively, the "Site"), purchasing or accessing any course, webinar, community, or other offering (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree, do not access or use the Site or Services.
1. Eligibility & Account
1.1 Age & Professional Status
The Services are intended for individuals 18 years of age or older who are licensed clinicians or trainees. By using the Services, you represent that you meet these criteria.
1.2 Account Security
You are responsible for all activity that occurs under your account. Keep your login credentials secure and notify us immediately of any unauthorized use.
1.3 Geographic Restriction
The Services and content provided by ClinX Academy are intended for use only by persons located within the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
2. Changes to These Terms
We may revise these Terms at any time. Material changes will be posted on the Site with a new "Effective Date." Continued use after posting constitutes acceptance.
3. Purchases, Payments & Taxes
3.1 Pricing & Processor
All prices are listed in U.S. dollars. Payments are processed through Kajabi Payments (and its underlying processor, Stripe) and subject to their terms.
3.2 Refunds (7-day window; $90 processing fee)
You may request a refund for any reason within seven (7) calendar days of your purchase by emailing [email protected]. We will issue the refund minus a non-refundable ninety-dollar (US $90) processing fee. Refund requests received more than seven (7) days after purchase are not eligible.
3.3 Taxes
Sales tax, VAT, or similar taxes will be collected automatically where required and remitted by the payment processor. You are responsible for any additional taxes, duties, or assessments.
4. Course Access & License
4.1 Access Period
Unless expressly stated otherwise at checkout, each purchase grants you lifetime access to the course materials (as long as ClinX Academy is in business) and 12 months of access to Live Executive Office Hours from the purchase date.
4.2 Limited License
During the access period we grant you a non‑exclusive, non‑transferable, revocable license to view the course materials for your personal educational use only. You may not share, resell, post, publish, stream, or distribute course content (including slides, videos, worksheets, CME content, downloadable files, or transcripts) without our prior written consent.
4.3 Downloadable Materials
Select supplemental materials are provided for personal download and may not be redistributed or used to create derivative works.
4.4 Prohibited Uses
You agree not to:
- Circumvent or remove any digital rights‑management or access‑control measures;
- Record or scrape video or audio streams;
- Reproduce, modify, or publicly display course content except as permitted;
- Use the Services to develop competing products or offerings;
- Violate any applicable law or regulation.
5. Community & Live Components
5.1 Private LinkedIn Group
Access is a privilege, not a right. We (and delegated moderators) may remove any post or terminate any member for disruptive, harassing, or unlawful conduct without refund.
5.2 Office Hours & Recordings
Some office‑hours sessions may be recorded and made available to enrolled Users. By participating, you grant us permission to record, use, reproduce, and publish your image, voice, and statements in any format without compensation.
6. CME Accreditation & Disclaimers
6.1 Accredited Provider
CME credit for applicable activities is jointly provided by Oakstone Publishing and ClinX Academy. Accreditation statements appear in the course materials.
6.2 State‑Specific Acceptance
Acceptance of CME credit varies by state and specialty board. You are solely responsible for confirming that credit meets your licensing or credentialing requirements.
7. Professional & Results Disclaimers
No Medical, Legal, or Financial Advice: Course content is for general educational purposes only and is not medical, legal, accounting, or financial advice. Consult qualified professionals for advice specific to your situation.
No Career Guarantee: Completion of any course does not guarantee employment, promotion, licensure, credentialing, income, consulting gigs, or any specific outcome.
8. Intellectual‑Property Rights
8.1 Our Content
The Site and Services—including all text, graphics, logos, videos, audio, software, and other materials—are owned by ClinX Academy or its licensors and are protected by U.S. and international intellectual‑property laws.
8.2 Feedback
Any ideas, suggestions, or feedback you provide become our property without compensation or obligation to you.
9. User Content
You are responsible for content you post in the LinkedIn group or elsewhere. You grant ClinX Academy a worldwide, royalty‑free, perpetual license to use, reproduce, display, and distribute such content in connection with the Services.
10. Affiliate Disclosure
Some visitors arrive via Kajabi's affiliate program. Affiliates may receive a commission if you purchase through their referral link. This does not affect the price you pay.
11. Third‑Party Links & Tools
The Services may reference or link to third‑party websites or software we do not control. We are not responsible for their content, policies, or practices. Any third‑party software (e.g., Excel) required for coursework is licensed separately by you.
12. Privacy
We collect your name, degree, mailing address, and email for (i) account management, (ii) CME accreditation, and (iii) compliance and customer‑support purposes. We do not sell or share this information except (a) with service providers who process data on our behalf, (b) as required by law, or (c) with CME accrediting bodies to issue credit. For additional details, contact us at [email protected].
12a. Advertising & Retargeting
We use third-party advertising services (such as but not limited to AdRoll/NextRoll, Meta, Google and Reddit) to serve advertisements on our behalf across the Internet. These services may collect information about your visits to our website and your interaction with our products and services.
AdRoll / NextRoll Disclosure: We partner with NextRoll, Inc. (AdRoll) to serve targeted advertising. NextRoll may collect data such as your IP address, cookie identifiers, and website activity for the following purposes:
- Cross-Device Tracking: Recognizing your device to show you relevant ads on other devices you use (like your mobile phone or laptop).
- Targeted Advertising: Showing you ads for ClinX Academy on other websites you visit.
You can opt out of receiving targeted ads from NextRoll and other advertising partners by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.
To view NextRoll's specific Privacy Notice, click here.
13. Accessibility
ClinX Academy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Feedback: We welcome your feedback on the accessibility of ClinX Academy. Please let us know if you encounter accessibility barriers on our site:
- E-mail: [email protected]
- Postal address: 10811 Barn Wood Ln, Potomac, MD 20854
We try to respond to feedback within 5 business days.
14. Disclaimer of Warranties
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.
15. Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL CLINX ACADEMY, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
16. Indemnification
You agree to defend, indemnify, and hold harmless ClinX Academy and its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, and expenses (including attorneys' fees) arising out of or related to (a) your misuse of the Services, (b) violation of these Terms, or (c) infringement of any intellectual‑property or other right of any person or entity.
17. Dispute Resolution & Arbitration
17.1 Informal Resolution
Contact us first at [email protected] so we may attempt to resolve the dispute informally.
17.2 Binding Arbitration & Class‑Action Waiver
If we cannot resolve a dispute informally, any claim or controversy arising out of these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA").
Venue & Governing Law: The arbitration shall take place in Montgomery County, Maryland, and shall be governed by Maryland law.
Class‑Action Waiver: YOU AND CLINX ACADEMY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER in any purported class proceeding.
17.3 Opt‑Out
You may opt out of arbitration within 30 days of your first purchase by sending a written notice to our mailing address.
18. Governing Law & Venue
These Terms and any dispute not subject to arbitration are governed by the laws of the State of Maryland. The courts located in Montgomery County, Maryland have exclusive jurisdiction.
19. Miscellaneous
Entire Agreement: These Terms constitute the entire agreement regarding the Services.
Assignment: We may assign these Terms at any time.
Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
20. Contact Us
ClinX Academy LLC
10811 Barn Wood Ln
Potomac, MD 20854
United States
Email: [email protected]
21. SMS/Text Messaging
By providing your phone number, you agree to receive text messages from ClinX Academy regarding your application, enrollment, or course updates. Message and data rates may apply. Reply STOP to opt out.